Help, Suggestions, Future of The D-Word

Help with The D-Word

  • Public

Difficulties with The D-Word? If you can't find the right answers on our Help page, please post in this topic. Ideas for future D-Word releases or projects can be posted here as well.

Doug Block
Host

Apologies to everyone for the site being down most of past 24 hours. Peter will hopefully have an explanation soon, and we'll do what we can to find a more stable web hosting situation.

Ochen Vincent
Fan

Hi Doug,
This is Vincent Ochen, Hope all is well.
I have embarked on reserching on Vanishing African tribes, its the loss of culture which is a principle cause of this.
lets hope a commercial TV station can help put into reel.

Kind Regards,

Vincent

Doug Block
Host

Fingers crosed, Vincent. But this is the Help topic. Anything you need help with?

Mark Barroso
Pro

I tried to search d-word with "exclusive + contracts + subjects" and it did one that brought up any of the words instead of posts that contained all of the words. Is there another way to do this?

Erica Ginsberg
Host

Mark, you need to not have spaces between your plus signs. When I did that, however, it brought up no posts with all those words, so you may wish to try some other word combinations.

Peter Gerard
Pro

The search algorithm uses a natural language search, so adding "+" won't do anything. You can search for a phrase by putting it in "quotes" or you can just search for a few words and it will do its best to find relevant results. They come in order of relevance so if there are any posts with all 3 words they should be nearer the top.

Jo-Anne Velin
Pro

Peter, can you add these instructions to the formatting drop-down, please? Perhaps others, like me, will forget about using quotation marks when they need to connect the words. I had tried the + a few weeks ago too. .

Ben Kempas
Pro

Not sure what "formatting drop-down" you're talking about, but we could add a few lines about searching in our Help section or directly on the Search page.

Nigel Walker
Fan

She's referring to the small blue circle with the question mark inside at the top right hand side of the post window. You click it and a window titled 'formatting' drops down.

Ben Kempas
Pro

Well, that's for formatting your posts. It would be the wrong place to put information on searching.

For the meantime, just remember that it's the same as with Google: phrases need quotation marks.

Jo-Anne Velin
Pro

That's what I meant Nigel – or as you suggested Ben, a note in the advanced search spot at the top of the page.

Alysa Nahmias
Pro

I'm not sure which topic to use to post this info:

I have received an email from colleagues in Cuba about a fabulous small, independent festival there called the FESTIVAL DE CINE POBRE. The festival is held annually in the town of Gibara, in Oriente... and that town was absolutely destroyed by hurricane IKE. The festival organizers have sent an international call for assistance of any kind, addressed specifically to the international filmmaking community. I want to post this info somewhere on D-word so that perhaps we can brainstorm about fundraising to help out this festival, the filmmakers who run it, and the people of Gibara.

Please let me know if this is appropriate for D-Word, and if so, where to post it. Thanks!

Doug Block
Host

Hmm, I guess the Festivals topic would be best, Alysa.

Suzanne Cohen
Pro

Hi,
I have just finished an MA course in documentary film making. I made my dissertation film in a prison in the UK. The prison director has praised the film but has said that she does not want the film to be show publicly.
What I would like to know is – can women in prison give consent if they sign release forms. Some of the women were mentally ill – does this mean the prison would have to sign the release form as their legal guardian.

I would appreciate any advice on this issue,
Suzanne

Ben Kempas
Pro

That's a question for the Mentoring Room . As I said just before, this topic is for help using The D-Word's software.

Le Sheng Liu
Pro

Is there any way I can retrieve a copy of my Submission to Become a D-Word Member? I haven't received a response yet, but either way, I just wanna keep it for my records. Is that possible?

Ben Kempas
Pro

You can access the information in your profile.
John has just responded and made you a member.

Mark Barroso
Pro

If I hit preview for a post I've written it never loads.

Ben Kempas
Pro

What's your browser, operating system, versions, contents of posting?

Doug Block
Host

Yeah, maybe it just doesn't like what you're saying.

Mark Barroso
Pro

I'm still having the problem with the preview function. I'm using Firefox 2.0.0.18 on Windows XP and it happens regardless of topic, length or content – flattery, sarcasm, dumb puns, even buying drinks. I see the loading wheel spinning, but it never actually loads. If I stop it, I lose everything I've written.

Maybe it thinks I'm so brilliant I should post directly without second thought, but I doubt it.

Ben Kempas
Pro

I'm on Firefox 3.0.4 on XP and can't reproduce your problem. I'll notify Peter. In the meantime, consider updating your browser...?

Peter Gerard
Pro

I agree, the best thing would be to move up to Firefox 3. I recently trouble-shooted several friends' PCs and they were using Firefox 2 and Win XP and could no longer access some websites. This appeared to be after a recent upgrade in Firefox, which judging by the release dates was 2.0.0.18. Upgrading to the current version of Firefox 3 fixed the problems.

Mark Barroso
Pro

Interesting. I just clicked on "check for updates" and it said there were none available. Maybe they're just not available to ME. I'll go to the website. Thanks for the tip.

Mark Barroso
Pro

This is a test of the Firefox 3.0. Damn, it worked! You guys are gods. I wonder why 2.0 never told me there was a 3.0 update. Perhaps that's why there is a 3.0. Thanks everyone.

Peter Gerard
Pro

For some reason Firefox 2.0 just checks for updates along the 2.0 line and it probably updated itself 2.0.0.18 which is what I'm guessing caused your problems... It is strange that they wouldn't automatically encourage people to upgrade to 3.0...

Andy Schocken
Pro

It's annoying to have to type in my full login every time i check out the site. I don't know too much about cookies and all that, but Safari remembers my login info for most sites- any way I can do that with d-word?

Marj Safinia
Host

Yes, especially for those of us who are iPhone users too. I like to look at D-Word on my phone when I'm waiting somewhere, or have time to kill out and about, and it's a real drag from that perspective. Fancy designing a D-Word iPhone app, Peter? :)

Ari Mark
Fan

Where can I post a production question?

Christopher Wong
Pro

a few things mark...

1) you should ask production questions here: Mentoring Room
2) the "Help" section is only for technical issues with this site
3) you should sign up with your full name (not just "Mark A")

good luck with your postings!

Ben Kempas
Pro

Any browser should be fine remembering the D-Word login when asked to do so. It works fine for me.

Liz Witham
Pro

You can tell FireFox to remember your login and it will auto-fill.

Andy Schocken
Pro

Ok- got it. If anyone's wondering, go to safari prefs > autofill, make sure "user names and passwords" is checked. Then, when you login, it will ask if you want your information stored.

James Longley
Pro

I also liked checking D-word on my iPhone, back when I was living in an iPhone-data-compatible country.

Actually the big problem with D-word on iPhone is that it tends to hang and crash the iPhone browser. I've noticed that certain sites do this on the iPhone, and certain sites work fine and never crash. Of course, there have been some iPhone software updates since I last checked this.

Marj Safinia
Host

still happens. And I often end up accidentally striking the "hide this topic from now" link instead of the "back to topics list" link. And I hate that everytime it crashes I have to type in my login again.

Facebook's got a pretty decent iPhone app. Different from the site, but pretty solid on the phone. Makes me jones for a D-word version too.

James Longley
Pro

Well. Maybe we iPhone / D-word people should all pitch in for a phone for Peter.

Peter Gerard
Pro

We had discussed a mobile version before but were not sure there was a big demand. Maybe the iPhone is changing that.

Not that I can test it (yet...), but what actions make it crash on the iPhone?

James Longley
Pro

Nothing in particular. If you just go to the D-word site and do nothing it has a tendency to crash. Sometimes even before you get a chance to log in. Sometimes it crashes sooner, sometimes later, but it always crashes if you stay on the site for more than a few minutes.

I assume there have to be some coded operations taking place in the background of the site that cause this, because it can happen while the site is just sitting there, without any user action. Sometimes it becomes VERY slow on basic operations like text entry and then crashes.

Maybe borrow somebody's iPhone and take a look?

Peter Gerard
Pro

I'll do that later this week and see if I can figure out what's going on.

Rebecca Alvin
Pro

This is not a big deal, but my profile says I joined in 2005, when actually I joined back in 2001. Is there any way to fix that? (Just in case some day there is a special 10-year anniversary party or something)
thanks.

Ben Kempas
Pro

Maybe 2005 was when you first posted on the New Café? You are listed as 2005 there.

Why does it matter anyway? Any member can come to an anniversary party.

Rebecca Alvin
Pro

Thanks, Ben. That's probably it.

It doesn't matter – just had too much time on my hands that day, I guess ;-}

Andrew Buchanan
Pro

Doug, Ben

Which of the various topics would be best to post in about 'green' filmmaking? Or might it make sense to have a separate topic? [Perhaps it's there already, but I haven;t found it yet....]

Doug Block
Host

That's a really good question, Andrew. You might want to start out talking about it in the Bar and see if there's enough interest to open a seperate topic.

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