Help, Suggestions, Future of The D-Word

Help with The D-Word

  • Public

Difficulties with The D-Word? If you can't find the right answers on our Help page, please post in this topic. Ideas for future D-Word releases or projects can be posted here as well.

Mark Barroso
Pro

If I hit preview for a post I've written it never loads.

Ben Kempas
Pro

What's your browser, operating system, versions, contents of posting?

Doug Block
Host

Yeah, maybe it just doesn't like what you're saying.

Mark Barroso
Pro

I'm still having the problem with the preview function. I'm using Firefox 2.0.0.18 on Windows XP and it happens regardless of topic, length or content – flattery, sarcasm, dumb puns, even buying drinks. I see the loading wheel spinning, but it never actually loads. If I stop it, I lose everything I've written.

Maybe it thinks I'm so brilliant I should post directly without second thought, but I doubt it.

Ben Kempas
Pro

I'm on Firefox 3.0.4 on XP and can't reproduce your problem. I'll notify Peter. In the meantime, consider updating your browser...?

Peter Gerard
Pro

I agree, the best thing would be to move up to Firefox 3. I recently trouble-shooted several friends' PCs and they were using Firefox 2 and Win XP and could no longer access some websites. This appeared to be after a recent upgrade in Firefox, which judging by the release dates was 2.0.0.18. Upgrading to the current version of Firefox 3 fixed the problems.

Mark Barroso
Pro

Interesting. I just clicked on "check for updates" and it said there were none available. Maybe they're just not available to ME. I'll go to the website. Thanks for the tip.

Mark Barroso
Pro

This is a test of the Firefox 3.0. Damn, it worked! You guys are gods. I wonder why 2.0 never told me there was a 3.0 update. Perhaps that's why there is a 3.0. Thanks everyone.

Peter Gerard
Pro

For some reason Firefox 2.0 just checks for updates along the 2.0 line and it probably updated itself 2.0.0.18 which is what I'm guessing caused your problems... It is strange that they wouldn't automatically encourage people to upgrade to 3.0...

Andy Schocken
Pro

It's annoying to have to type in my full login every time i check out the site. I don't know too much about cookies and all that, but Safari remembers my login info for most sites- any way I can do that with d-word?

Marj Safinia
Host

Yes, especially for those of us who are iPhone users too. I like to look at D-Word on my phone when I'm waiting somewhere, or have time to kill out and about, and it's a real drag from that perspective. Fancy designing a D-Word iPhone app, Peter? :)

Ari Mark
Fan

Where can I post a production question?

Christopher Wong
Pro

a few things mark...

1) you should ask production questions here: Mentoring Room
2) the "Help" section is only for technical issues with this site
3) you should sign up with your full name (not just "Mark A")

good luck with your postings!

Ben Kempas
Pro

Any browser should be fine remembering the D-Word login when asked to do so. It works fine for me.

Liz Witham
Pro

You can tell FireFox to remember your login and it will auto-fill.

Andy Schocken
Pro

Ok- got it. If anyone's wondering, go to safari prefs > autofill, make sure "user names and passwords" is checked. Then, when you login, it will ask if you want your information stored.

James Longley
Pro

I also liked checking D-word on my iPhone, back when I was living in an iPhone-data-compatible country.

Actually the big problem with D-word on iPhone is that it tends to hang and crash the iPhone browser. I've noticed that certain sites do this on the iPhone, and certain sites work fine and never crash. Of course, there have been some iPhone software updates since I last checked this.

Marj Safinia
Host

still happens. And I often end up accidentally striking the "hide this topic from now" link instead of the "back to topics list" link. And I hate that everytime it crashes I have to type in my login again.

Facebook's got a pretty decent iPhone app. Different from the site, but pretty solid on the phone. Makes me jones for a D-word version too.

James Longley
Pro

Well. Maybe we iPhone / D-word people should all pitch in for a phone for Peter.

Peter Gerard
Pro

We had discussed a mobile version before but were not sure there was a big demand. Maybe the iPhone is changing that.

Not that I can test it (yet...), but what actions make it crash on the iPhone?

James Longley
Pro

Nothing in particular. If you just go to the D-word site and do nothing it has a tendency to crash. Sometimes even before you get a chance to log in. Sometimes it crashes sooner, sometimes later, but it always crashes if you stay on the site for more than a few minutes.

I assume there have to be some coded operations taking place in the background of the site that cause this, because it can happen while the site is just sitting there, without any user action. Sometimes it becomes VERY slow on basic operations like text entry and then crashes.

Maybe borrow somebody's iPhone and take a look?

Peter Gerard
Pro

I'll do that later this week and see if I can figure out what's going on.

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