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Help, Suggestions, Future of The D-Word

Difficulties with The D-Word? If you can't find the right answers on our Help page, please post in this topic. Ideas for future D-Word releases or projects can be posted here as well.

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Boyd McCollum
Sun 23 Mar 2008Link

or M'CCollum. Wow, that'd be 3 capital letters in my name. And an apostrophe. I feel like a Scots-Irish-Vulcan!


Ben Kempas
Sun 23 Mar 2008Link

Well, apologies to Vulcan and everyone affected by this. I hate it when names are messed with. Peter will fix this ASAP.


Boyd McCollum
Sun 23 Mar 2008Link

No worries Ben (at least for me), considering how good this site is, this is the equivalent of fine tuning/polishing an edit. Now can you imagine what would happen if you made the name field editable like the location?

Btw, many thanks to you and Peter for the continued work that you put in on the site. Very much appreciated!


Peter Gerard
Sun 23 Mar 2008Link

It's fixed now. I don't know how Ben snuck that apostrophe through four hours ago...

But this change leaves it in our own hands to judge how to capitalize our own names....


Ben Kempas
Tue 25 Mar 2008Link

That's pretty cool. I already corrected Boyd's name. (As for the others, please do it yourselves! Just promise not to give us ALL CAPS, OK?)


Lenville O'Donnell
Tue 25 Mar 2008Link

Groovy, guys... thanks!


Boyd McCollum
Tue 25 Mar 2008Link

Danke Ben!


Bill Kerrigan
Mon 7 Apr 2008Link

Can anyone recommend a fixer / production manager in Peshawar Pakistan.


Ben Kempas
Mon 7 Apr 2008Link

Wrong topic, mate. Please post in Classifieds (Public or Members-only).


Bill Kerrigan
Mon 7 Apr 2008Link

Thank you.


Rob Appleby
Wed 16 Apr 2008Link

For some reason, I can't get the search function to work. This may have been dealt with somewhere, but... I can't get the search function to work. Any suggestions? (I have cookies enabled, btw).


Peter Gerard
Wed 16 Apr 2008Link

What are you searching for? You need more than two characters in the search.


Rob Appleby
Wed 16 Apr 2008Link

Well, I was looking for "Schoeps", "Inconvenient Truth", "pmw ex1", things like that.


Ben Kempas
Sat 19 Apr 2008Link

The search function appears to work fine. What browser (version) and operating system (version) are you using?


Mark Barroso
Sat 26 Apr 2008Link

I think I'm the only person on the planet that doesn't know how to use the hyperlink feature. Can someone 'splain how I can type a word and have it link to my trailer on youtbe.

I searched the pages and found nothing, so I swallowed my pride (not so hard once you get use to it) and am asking for help


Christopher Wong
Sat 26 Apr 2008Link

mark, in order to link to a site you have to do the following:

(quotation mark)visit my site(quotation mark):www.yourlink.com

note: the part between the quotation marks can have spaces and be any length you choose

Edited Sat 26 Apr 2008 by Christopher Wong

Mark Barroso
Sat 26 Apr 2008Link

Thanks, Christopher. Don't tell anyone I asked.


Ben Kempas
Sat 26 Apr 2008Link

Mark, just click the blue question mark icon on the top right of the text box you're writing in, and it'll give you the whole range of linking and formatting options.


Mark Barroso
Sat 26 Apr 2008Link

It's amazing what you can do on the internets.


Peter Gerard
Sun 11 May 2008Link

This morning I completed a move of our database. Apologies for the inconvenience caused. This change should improve stability of the website.


Ben Kempas
Mon 12 May 2008Link

Thanks, Peter. I had never even noticed any instability... You do great work behind the scenes!


Doug Block
Mon 12 May 2008Link

here here!


John Burgan
Mon 12 May 2008Link

There, there. And even hear hear!


Lenville O'Donnell
Tue 13 May 2008Link

Yes, thanks, I noticed. Now about the speed....


Peter Gerard
Tue 13 May 2008Link

I'll be making a few more performance updates over the next few weeks before building the new features as part of our "Milestone 2" update... Stay tuned...


Peter Gerard
Tue 13 May 2008Link

I've just made another wee upgrade. I will make a major upgrade next week.

I will post info about planned downtime soon.

Thanks for your patience!


Peter Gerard
Wed 14 May 2008Link

OK, I apologize for the long period of downtime today. We had a server emergency this morning which required me to move the entire site to a new server. This took longer than I expected, but it has great benefits. I ended up doing next week's major upgrade today!

The server software has been updated to the latest versions and we are using some new and efficient technologies that will speed things along on The D-Word. Enjoy!


Jo-Anne Velin
Wed 14 May 2008Link

Thanks Peter, and though I haven't conducted a poll, this probably mirrors the appreciation of the full stable...! (By the way, it does feel faster).


Ben Kempas
Wed 14 May 2008Link

It does feel much, much faster now, doesn't it? (But maybe that's because those people who usually spend their whole day on The D-Word simply couldn't log on during the downtime.)


Lenville O'Donnell
Wed 14 May 2008Link

Go Speed Racer!

Already big improvement in velocity... thanks!


Doug Block
Wed 14 May 2008Link

well done, peter. thanks for improvising on your feet.


Ben Kempas
Wed 14 May 2008Link

Turns out it takes a bit longer for some people to get back on... This is because the new server for d-word.com needs to be propagated around the net first. No need to worry, and nothing has been lost! Good night...


Joe Moulins
Wed 14 May 2008Link

I haven't been able to connect at all today..Still can't through my own access point.
I'm borrowing a neighbour's wifi in order to write this. Weird.


Christopher Wong
Wed 14 May 2008Link

don't know if this relates to you, joe, but when i typed in "d-word.com", all i got was a page that said "It Works!" when i typed in "www.d-word.com", then i got in without any problem...


Joe Moulins
Wed 14 May 2008Link

Yay..it's back.


Peter Gerard
Wed 14 May 2008Link

If you're having trouble with DNS propagation (meaning you can't access d-word.com or www.d-word.com), you can try changing your computer's DNS servers.

Try OpenDNS for a free alternative to your ISP's DNS:
https://www.opendns.com/start


Jason Osder
Fri 16 May 2008Link

Hi, I have noticed that other people have more than one URL listed under website on their profile. I too have several URLs that I think would interest the community. How can I do this?


Ben Kempas
Fri 16 May 2008Link

There's a field "Other website" when you're editing your profile.

Also, you can just put URLs into your bio.


Jason Osder
Fri 16 May 2008Link

I don't get that field – is it only for members? I'm planning to apply to be a member, but wanted to get my profile together first.


Ben Kempas
Fri 16 May 2008Link

I don't actually know... but I can assure you that the number of websites won't determine eligibility for membership... :-)


Jason Osder
Fri 16 May 2008Link

Fair enough, thanks! I applied.


Mikal Jakubal
Fri 16 May 2008Link

In reply to Christopher Wong's post on Tue 13 May 2008 :

Yeah, I had the same experience as you, with the "It Works!" page. Likewise, I eventually typed in the complete URL and got in. Just out of curiosity, what was that page anyway?

I'm still getting occasional "bad response from server" messages and the pages are often very slow to load. Will look into Opendns.com...


Doug Block
Fri 16 May 2008Link

Appears that problem is fixed, Mikal. I had it, too. Peter will come on sometime soon and explain. Anyway, the pages should load now with lightening speed.


Jo-Anne Velin
Sat 17 May 2008Link

minor loading issues here this morning – just letting you know. Some threads worked well and some not at all.. All fine this evening.


Mikal Jakubal
Sat 17 May 2008Link

Doug, you know, the funny thing is that just after I made that last post, I couldn't get in at all. I had wanted to add a thank you note to Peter and the hosts for keeping this great site together. So, there, thanks!

P.S., seems to be working fine for me now. Yes, "It Works!" indeed.


Peter Gerard
Sat 17 May 2008Link

All should be ironed out now. Technical details hidden below:

Show hidden content

Paul Kloeden
Sat 17 May 2008Link

I won't pretend to understand all that technical stuff just extend my thanks to someone who obviously does. Thanks Peter.


Doug Block
Sun 18 May 2008Link

Yep, we're just creepin' and crawlin' with spiders and bots here.


Mikal Jakubal
Sun 18 May 2008Link

One of which seems to have built a web in the little bit of code that resets the already-read topic lists when I click on Topics. Was that clear? Here: I read the new posts in a topic, click Topics, but when the Topics page comes up, the topic I just looked at still has the circle with the number of unread posts in it. Just so you know...


Mikal Jakubal
Sun 18 May 2008Link

Okey dokey. Never mind. Working now.


Ben Kempas
Tue 20 May 2008Link

I found out that the Skype extension for Firefox (at least on Win XP) plays havoc with a number of websites, including The D-Word. For example, I couldn't open image attachments. Disabling the extension fixed my problems.

Edited Sat 24 May 2008 by Ben Kempas

Lenville O'Donnell
Sun 1 Jun 2008Link

Anyone know where, in Seattle, on a Saturday afternoon (for an out of town Monday a.m. shoot, so we need by Sunday), one can get an XD Cam disk? have tried all the usual suspects (companies) to no avail. Thanks...


Ben Kempas
Sun 1 Jun 2008Link

Next time, please post in Public Classifieds . This Help topic is about The D-Word itself.


Lenville O'Donnell
Mon 2 Jun 2008Link

Humble apologies.


Ben Kempas
Mon 2 Jun 2008Link

Humbly accepted. Believe me, having to play a topic cop here works against my nature. If I wasn't a bloody co-host, I would get sidetracked all the time. Like, I could really start one of my XDCAM rants now... I learned to hate the cameras, so I really hope you didn't find that disk. ;-)


John Burgan
Mon 2 Jun 2008Link

XDCAM rants in the Camera Topic, please!


Doug Block
Tue 3 Jun 2008Link

Sheesh, Ben!


Zack Arnold
Sat 14 Jun 2008Link

I don't understand how the posting works on this site. It's impossible to follow any thread or specific question. It's just one giant heap of responses, but how do I track those responses to the original question? The main topic page is well organized, but if I go to any section, all I see is hundreds of pages of responses with no way to find any of the information I'm looking for. If I'm using the site incorrectly, please advise.


Doug Block
Sat 14 Jun 2008Link

try the search engine, zack. and, yes, obviously this place works better for those who come here regularly and participate in the discussions.


Doug Block
Sun 13 Jul 2008Link

Apologies to everyone for the site being down most of past 24 hours. Peter will hopefully have an explanation soon, and we'll do what we can to find a more stable web hosting situation.


Ochen Vincent
Mon 14 Jul 2008Link

Hi Doug,
This is Vincent Ochen, Hope all is well.
I have embarked on reserching on Vanishing African tribes, its the loss of culture which is a principle cause of this.
lets hope a commercial TV station can help put into reel.

Kind Regards,

Vincent


Doug Block
Mon 14 Jul 2008Link

Fingers crosed, Vincent. But this is the Help topic. Anything you need help with?


Mark Barroso
Fri 25 Jul 2008Link

I tried to search d-word with "exclusive + contracts + subjects" and it did one that brought up any of the words instead of posts that contained all of the words. Is there another way to do this?


Erica Ginsberg
Fri 25 Jul 2008Link

Mark, you need to not have spaces between your plus signs. When I did that, however, it brought up no posts with all those words, so you may wish to try some other word combinations.


Peter Gerard
Sat 26 Jul 2008Link

The search algorithm uses a natural language search, so adding "+" won't do anything. You can search for a phrase by putting it in "quotes" or you can just search for a few words and it will do its best to find relevant results. They come in order of relevance so if there are any posts with all 3 words they should be nearer the top.


Jo-Anne Velin
Sat 26 Jul 2008Link

Peter, can you add these instructions to the formatting drop-down, please? Perhaps others, like me, will forget about using quotation marks when they need to connect the words. I had tried the + a few weeks ago too. .


Ben Kempas
Sun 27 Jul 2008Link

Not sure what "formatting drop-down" you're talking about, but we could add a few lines about searching in our Help section or directly on the Search page.


Nigel Walker
Sun 27 Jul 2008Link

She's referring to the small blue circle with the question mark inside at the top right hand side of the post window. You click it and a window titled 'formatting' drops down.


Ben Kempas
Sun 27 Jul 2008Link

Well, that's for formatting your posts. It would be the wrong place to put information on searching.

For the meantime, just remember that it's the same as with Google: phrases need quotation marks.


Jo-Anne Velin
Sun 27 Jul 2008Link

That's what I meant Nigel – or as you suggested Ben, a note in the advanced search spot at the top of the page.


Alysa Nahmias
Sat 4 Oct 2008Link

I'm not sure which topic to use to post this info:

I have received an email from colleagues in Cuba about a fabulous small, independent festival there called the FESTIVAL DE CINE POBRE. The festival is held annually in the town of Gibara, in Oriente... and that town was absolutely destroyed by hurricane IKE. The festival organizers have sent an international call for assistance of any kind, addressed specifically to the international filmmaking community. I want to post this info somewhere on D-word so that perhaps we can brainstorm about fundraising to help out this festival, the filmmakers who run it, and the people of Gibara.

Please let me know if this is appropriate for D-Word, and if so, where to post it. Thanks!


Doug Block
Sat 4 Oct 2008Link

Hmm, I guess the Festivals topic would be best, Alysa.


Alysa Nahmias
Sat 4 Oct 2008Link

thanks, Doug!


Julianna Brannum
Tue 28 Oct 2008Link

Has anyone ever delivered to A&E? If so, can you email me at jbrannum@gmail.com, please? Thank you!!!


Ben Kempas
Fri 7 Nov 2008Link

That's really a question for the Production or Marketing and Distribution topics. This topic here is for Help with using The D-Word.


Suzanne Cohen
Sun 16 Nov 2008Link

Hi,
I have just finished an MA course in documentary film making. I made my dissertation film in a prison in the UK. The prison director has praised the film but has said that she does not want the film to be show publicly.
What I would like to know is – can women in prison give consent if they sign release forms. Some of the women were mentally ill – does this mean the prison would have to sign the release form as their legal guardian.

I would appreciate any advice on this issue,
Suzanne


Ben Kempas
Sun 16 Nov 2008Link

That's a question for the Mentoring Room . As I said just before, this topic is for help using The D-Word's software.


Le Sheng Liu
Mon 17 Nov 2008Link

Is there any way I can retrieve a copy of my Submission to Become a D-Word Member? I haven't received a response yet, but either way, I just wanna keep it for my records. Is that possible?


Ben Kempas
Mon 17 Nov 2008Link

You can access the information in your profile.
John has just responded and made you a member.


Le Sheng Liu
Mon 17 Nov 2008Link

I'm so honored!! :)


Mark Barroso
Wed 26 Nov 2008Link

If I hit preview for a post I've written it never loads.


Ben Kempas
Wed 26 Nov 2008Link

What's your browser, operating system, versions, contents of posting?


Doug Block
Thu 27 Nov 2008Link

Yeah, maybe it just doesn't like what you're saying.


Le Sheng Liu
Thu 27 Nov 2008Link

Haha good one, Doug!


Mark Barroso
Thu 4 Dec 2008Link

I'm still having the problem with the preview function. I'm using Firefox 2.0.0.18 on Windows XP and it happens regardless of topic, length or content – flattery, sarcasm, dumb puns, even buying drinks. I see the loading wheel spinning, but it never actually loads. If I stop it, I lose everything I've written.

Maybe it thinks I'm so brilliant I should post directly without second thought, but I doubt it.

Edited Thu 4 Dec 2008 by Mark Barroso

Ben Kempas
Thu 4 Dec 2008Link

I'm on Firefox 3.0.4 on XP and can't reproduce your problem. I'll notify Peter. In the meantime, consider updating your browser...?


Peter Gerard
Thu 4 Dec 2008Link

I agree, the best thing would be to move up to Firefox 3. I recently trouble-shooted several friends' PCs and they were using Firefox 2 and Win XP and could no longer access some websites. This appeared to be after a recent upgrade in Firefox, which judging by the release dates was 2.0.0.18. Upgrading to the current version of Firefox 3 fixed the problems.


Mark Barroso
Thu 4 Dec 2008Link

Interesting. I just clicked on "check for updates" and it said there were none available. Maybe they're just not available to ME. I'll go to the website. Thanks for the tip.


Mark Barroso
Thu 4 Dec 2008Link

This is a test of the Firefox 3.0. Damn, it worked! You guys are gods. I wonder why 2.0 never told me there was a 3.0 update. Perhaps that's why there is a 3.0. Thanks everyone.


Peter Gerard
Thu 4 Dec 2008Link

For some reason Firefox 2.0 just checks for updates along the 2.0 line and it probably updated itself 2.0.0.18 which is what I'm guessing caused your problems... It is strange that they wouldn't automatically encourage people to upgrade to 3.0...


Andy Schocken
Thu 11 Dec 2008Link

It's annoying to have to type in my full login every time i check out the site. I don't know too much about cookies and all that, but Safari remembers my login info for most sites- any way I can do that with d-word?


Marj Safinia
Thu 11 Dec 2008Link

Yes, especially for those of us who are iPhone users too. I like to look at D-Word on my phone when I'm waiting somewhere, or have time to kill out and about, and it's a real drag from that perspective. Fancy designing a D-Word iPhone app, Peter? :)


Ari Mark
Thu 11 Dec 2008Link

Where can I post a production question?


Christopher Wong
Thu 11 Dec 2008Link

a few things mark...

1) you should ask production questions here: Mentoring Room
2) the "Help" section is only for technical issues with this site
3) you should sign up with your full name (not just "Mark A")

good luck with your postings!


Ben Kempas
Thu 11 Dec 2008Link

Any browser should be fine remembering the D-Word login when asked to do so. It works fine for me.


Liz Witham
Thu 11 Dec 2008Link

You can tell FireFox to remember your login and it will auto-fill.


Andy Schocken
Thu 11 Dec 2008Link

Ok- got it. If anyone's wondering, go to safari prefs > autofill, make sure "user names and passwords" is checked. Then, when you login, it will ask if you want your information stored.


Peter Gerard
Fri 12 Dec 2008Link

In reply to Marj Safinia's post on Wed 10 Dec 2008 :

If you want to buy me an iPhone I'll make an iPhone version!


James Longley
Sat 13 Dec 2008Link

I also liked checking D-word on my iPhone, back when I was living in an iPhone-data-compatible country.

Actually the big problem with D-word on iPhone is that it tends to hang and crash the iPhone browser. I've noticed that certain sites do this on the iPhone, and certain sites work fine and never crash. Of course, there have been some iPhone software updates since I last checked this.


Marj Safinia
Sun 14 Dec 2008Link

still happens. And I often end up accidentally striking the "hide this topic from now" link instead of the "back to topics list" link. And I hate that everytime it crashes I have to type in my login again.

Facebook's got a pretty decent iPhone app. Different from the site, but pretty solid on the phone. Makes me jones for a D-word version too.


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