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Help, Suggestions, Future of The D-Word

Difficulties with The D-Word? If you can't find the right answers on our Help page, please post in this topic. Ideas for future D-Word releases or projects can be posted here as well.

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Mikal Jakubal
Sat 17 May 2008Link

Doug, you know, the funny thing is that just after I made that last post, I couldn't get in at all. I had wanted to add a thank you note to Peter and the hosts for keeping this great site together. So, there, thanks!

P.S., seems to be working fine for me now. Yes, "It Works!" indeed.


Peter Gerard
Sat 17 May 2008Link

All should be ironed out now. Technical details hidden below:

Show hidden content

Paul Kloeden
Sat 17 May 2008Link

I won't pretend to understand all that technical stuff just extend my thanks to someone who obviously does. Thanks Peter.


Doug Block
Sat 17 May 2008Link

Yep, we're just creepin' and crawlin' with spiders and bots here.


Mikal Jakubal
Sat 17 May 2008Link

One of which seems to have built a web in the little bit of code that resets the already-read topic lists when I click on Topics. Was that clear? Here: I read the new posts in a topic, click Topics, but when the Topics page comes up, the topic I just looked at still has the circle with the number of unread posts in it. Just so you know...


Mikal Jakubal
Sat 17 May 2008Link

Okey dokey. Never mind. Working now.


Ben Kempas
Tue 20 May 2008Link

I found out that the Skype extension for Firefox (at least on Win XP) plays havoc with a number of websites, including The D-Word. For example, I couldn't open image attachments. Disabling the extension fixed my problems.

Edited Sat 24 May 2008 by Ben Kempas

Lenville O'Donnell
Sat 31 May 2008Link

Anyone know where, in Seattle, on a Saturday afternoon (for an out of town Monday a.m. shoot, so we need by Sunday), one can get an XD Cam disk? have tried all the usual suspects (companies) to no avail. Thanks...


Ben Kempas
Sun 1 Jun 2008Link

Next time, please post in Public Classifieds . This Help topic is about The D-Word itself.


Lenville O'Donnell
Sun 1 Jun 2008Link

Humble apologies.


Ben Kempas
Sun 1 Jun 2008Link

Humbly accepted. Believe me, having to play a topic cop here works against my nature. If I wasn't a bloody co-host, I would get sidetracked all the time. Like, I could really start one of my XDCAM rants now... I learned to hate the cameras, so I really hope you didn't find that disk. ;-)


John Burgan
Mon 2 Jun 2008Link

XDCAM rants in the Camera Topic, please!


Doug Block
Mon 2 Jun 2008Link

Sheesh, Ben!


Zack Arnold
Sat 14 Jun 2008Link

I don't understand how the posting works on this site. It's impossible to follow any thread or specific question. It's just one giant heap of responses, but how do I track those responses to the original question? The main topic page is well organized, but if I go to any section, all I see is hundreds of pages of responses with no way to find any of the information I'm looking for. If I'm using the site incorrectly, please advise.


Doug Block
Sat 14 Jun 2008Link

try the search engine, zack. and, yes, obviously this place works better for those who come here regularly and participate in the discussions.


Doug Block
Sun 13 Jul 2008Link

Apologies to everyone for the site being down most of past 24 hours. Peter will hopefully have an explanation soon, and we'll do what we can to find a more stable web hosting situation.


Ochen Vincent
Sun 13 Jul 2008Link

Hi Doug,
This is Vincent Ochen, Hope all is well.
I have embarked on reserching on Vanishing African tribes, its the loss of culture which is a principle cause of this.
lets hope a commercial TV station can help put into reel.

Kind Regards,

Vincent


Doug Block
Sun 13 Jul 2008Link

Fingers crosed, Vincent. But this is the Help topic. Anything you need help with?


Mark Barroso
Thu 24 Jul 2008Link

I tried to search d-word with "exclusive + contracts + subjects" and it did one that brought up any of the words instead of posts that contained all of the words. Is there another way to do this?


Erica Ginsberg
Fri 25 Jul 2008Link

Mark, you need to not have spaces between your plus signs. When I did that, however, it brought up no posts with all those words, so you may wish to try some other word combinations.


Peter Gerard
Sat 26 Jul 2008Link

The search algorithm uses a natural language search, so adding "+" won't do anything. You can search for a phrase by putting it in "quotes" or you can just search for a few words and it will do its best to find relevant results. They come in order of relevance so if there are any posts with all 3 words they should be nearer the top.


Jo-Anne Velin
Sat 26 Jul 2008Link

Peter, can you add these instructions to the formatting drop-down, please? Perhaps others, like me, will forget about using quotation marks when they need to connect the words. I had tried the + a few weeks ago too. .


Ben Kempas
Sat 26 Jul 2008Link

Not sure what "formatting drop-down" you're talking about, but we could add a few lines about searching in our Help section or directly on the Search page.


Nigel Walker
Sat 26 Jul 2008Link

She's referring to the small blue circle with the question mark inside at the top right hand side of the post window. You click it and a window titled 'formatting' drops down.


Ben Kempas
Sun 27 Jul 2008Link

Well, that's for formatting your posts. It would be the wrong place to put information on searching.

For the meantime, just remember that it's the same as with Google: phrases need quotation marks.


Jo-Anne Velin
Sun 27 Jul 2008Link

That's what I meant Nigel – or as you suggested Ben, a note in the advanced search spot at the top of the page.


Alysa Nahmias
Fri 3 Oct 2008Link

I'm not sure which topic to use to post this info:

I have received an email from colleagues in Cuba about a fabulous small, independent festival there called the FESTIVAL DE CINE POBRE. The festival is held annually in the town of Gibara, in Oriente... and that town was absolutely destroyed by hurricane IKE. The festival organizers have sent an international call for assistance of any kind, addressed specifically to the international filmmaking community. I want to post this info somewhere on D-word so that perhaps we can brainstorm about fundraising to help out this festival, the filmmakers who run it, and the people of Gibara.

Please let me know if this is appropriate for D-Word, and if so, where to post it. Thanks!


Doug Block
Fri 3 Oct 2008Link

Hmm, I guess the Festivals topic would be best, Alysa.


Alysa Nahmias
Fri 3 Oct 2008Link

thanks, Doug!


Julianna Brannum
Mon 27 Oct 2008Link

Has anyone ever delivered to A&E? If so, can you email me at jbrannum@gmail.com, please? Thank you!!!


Ben Kempas
Thu 6 Nov 2008Link

That's really a question for the Production or Marketing and Distribution topics. This topic here is for Help with using The D-Word.


Suzanne Cohen
Sun 16 Nov 2008Link

Hi,
I have just finished an MA course in documentary film making. I made my dissertation film in a prison in the UK. The prison director has praised the film but has said that she does not want the film to be show publicly.
What I would like to know is – can women in prison give consent if they sign release forms. Some of the women were mentally ill – does this mean the prison would have to sign the release form as their legal guardian.

I would appreciate any advice on this issue,
Suzanne


Ben Kempas
Sun 16 Nov 2008Link

That's a question for the Mentoring Room . As I said just before, this topic is for help using The D-Word's software.


Le Sheng Liu
Sun 16 Nov 2008Link

Is there any way I can retrieve a copy of my Submission to Become a D-Word Member? I haven't received a response yet, but either way, I just wanna keep it for my records. Is that possible?


Ben Kempas
Sun 16 Nov 2008Link

You can access the information in your profile.
John has just responded and made you a member.


Le Sheng Liu
Sun 16 Nov 2008Link

I'm so honored!! :)


Mark Barroso
Tue 25 Nov 2008Link

If I hit preview for a post I've written it never loads.


Ben Kempas
Wed 26 Nov 2008Link

What's your browser, operating system, versions, contents of posting?


Doug Block
Wed 26 Nov 2008Link

Yeah, maybe it just doesn't like what you're saying.


Le Sheng Liu
Thu 27 Nov 2008Link

Haha good one, Doug!


Mark Barroso
Wed 3 Dec 2008Link

I'm still having the problem with the preview function. I'm using Firefox 2.0.0.18 on Windows XP and it happens regardless of topic, length or content – flattery, sarcasm, dumb puns, even buying drinks. I see the loading wheel spinning, but it never actually loads. If I stop it, I lose everything I've written.

Maybe it thinks I'm so brilliant I should post directly without second thought, but I doubt it.

Edited Wed 3 Dec 2008 by Mark Barroso

Ben Kempas
Wed 3 Dec 2008Link

I'm on Firefox 3.0.4 on XP and can't reproduce your problem. I'll notify Peter. In the meantime, consider updating your browser...?


Peter Gerard
Wed 3 Dec 2008Link

I agree, the best thing would be to move up to Firefox 3. I recently trouble-shooted several friends' PCs and they were using Firefox 2 and Win XP and could no longer access some websites. This appeared to be after a recent upgrade in Firefox, which judging by the release dates was 2.0.0.18. Upgrading to the current version of Firefox 3 fixed the problems.


Mark Barroso
Wed 3 Dec 2008Link

Interesting. I just clicked on "check for updates" and it said there were none available. Maybe they're just not available to ME. I'll go to the website. Thanks for the tip.


Mark Barroso
Wed 3 Dec 2008Link

This is a test of the Firefox 3.0. Damn, it worked! You guys are gods. I wonder why 2.0 never told me there was a 3.0 update. Perhaps that's why there is a 3.0. Thanks everyone.


Peter Gerard
Wed 3 Dec 2008Link

For some reason Firefox 2.0 just checks for updates along the 2.0 line and it probably updated itself 2.0.0.18 which is what I'm guessing caused your problems... It is strange that they wouldn't automatically encourage people to upgrade to 3.0...


Andy Schocken
Wed 10 Dec 2008Link

It's annoying to have to type in my full login every time i check out the site. I don't know too much about cookies and all that, but Safari remembers my login info for most sites- any way I can do that with d-word?


Marj Safinia
Wed 10 Dec 2008Link

Yes, especially for those of us who are iPhone users too. I like to look at D-Word on my phone when I'm waiting somewhere, or have time to kill out and about, and it's a real drag from that perspective. Fancy designing a D-Word iPhone app, Peter? :)


Ari Mark
Wed 10 Dec 2008Link

Where can I post a production question?


Christopher Wong
Wed 10 Dec 2008Link

a few things mark...

1) you should ask production questions here: Mentoring Room
2) the "Help" section is only for technical issues with this site
3) you should sign up with your full name (not just "Mark A")

good luck with your postings!


Ben Kempas
Wed 10 Dec 2008Link

Any browser should be fine remembering the D-Word login when asked to do so. It works fine for me.


Liz Witham
Wed 10 Dec 2008Link

You can tell FireFox to remember your login and it will auto-fill.


Andy Schocken
Wed 10 Dec 2008Link

Ok- got it. If anyone's wondering, go to safari prefs > autofill, make sure "user names and passwords" is checked. Then, when you login, it will ask if you want your information stored.


Peter Gerard
Fri 12 Dec 2008Link

In reply to Marj Safinia's post on Wed 10 Dec 2008 :

If you want to buy me an iPhone I'll make an iPhone version!


James Longley
Sat 13 Dec 2008Link

I also liked checking D-word on my iPhone, back when I was living in an iPhone-data-compatible country.

Actually the big problem with D-word on iPhone is that it tends to hang and crash the iPhone browser. I've noticed that certain sites do this on the iPhone, and certain sites work fine and never crash. Of course, there have been some iPhone software updates since I last checked this.


Marj Safinia
Sat 13 Dec 2008Link

still happens. And I often end up accidentally striking the "hide this topic from now" link instead of the "back to topics list" link. And I hate that everytime it crashes I have to type in my login again.

Facebook's got a pretty decent iPhone app. Different from the site, but pretty solid on the phone. Makes me jones for a D-word version too.


James Longley
Sat 13 Dec 2008Link

Well. Maybe we iPhone / D-word people should all pitch in for a phone for Peter.


Peter Gerard
Sat 13 Dec 2008Link

We had discussed a mobile version before but were not sure there was a big demand. Maybe the iPhone is changing that.

Not that I can test it (yet...), but what actions make it crash on the iPhone?


James Longley
Sat 13 Dec 2008Link

Nothing in particular. If you just go to the D-word site and do nothing it has a tendency to crash. Sometimes even before you get a chance to log in. Sometimes it crashes sooner, sometimes later, but it always crashes if you stay on the site for more than a few minutes.

I assume there have to be some coded operations taking place in the background of the site that cause this, because it can happen while the site is just sitting there, without any user action. Sometimes it becomes VERY slow on basic operations like text entry and then crashes.

Maybe borrow somebody's iPhone and take a look?


Peter Gerard
Sat 13 Dec 2008Link

I'll do that later this week and see if I can figure out what's going on.


Rebecca Alvin
Wed 31 Dec 2008Link

This is not a big deal, but my profile says I joined in 2005, when actually I joined back in 2001. Is there any way to fix that? (Just in case some day there is a special 10-year anniversary party or something)
thanks.


Ben Kempas
Thu 1 Jan 2009Link

Maybe 2005 was when you first posted on the New Café? You are listed as 2005 there.

Why does it matter anyway? Any member can come to an anniversary party.

Edited Thu 1 Jan 2009 by Ben Kempas

Rebecca Alvin
Wed 7 Jan 2009Link

Thanks, Ben. That's probably it.

It doesn't matter – just had too much time on my hands that day, I guess ;-}


Andrew Buchanan
Fri 9 Jan 2009Link

Doug, Ben

Which of the various topics would be best to post in about 'green' filmmaking? Or might it make sense to have a separate topic? [Perhaps it's there already, but I haven;t found it yet....]


Doug Block
Fri 9 Jan 2009Link

That's a really good question, Andrew. You might want to start out talking about it in the Bar and see if there's enough interest to open a seperate topic.


Mike Shum
Sat 24 Jan 2009Link

In reply to Doug Block's post on Fri 9 Jan 2009 :

Doug, I posted my film treatment under works in progress. But now that I think about it. I don't really want it posted for everyone to see and take. Just at such an early stage I now realize it's a bit foolish to throw an idea like that out there. Can you remove the posting?


Doug Block
Sat 24 Jan 2009Link

Done, Michael.


Mike Shum
Sat 24 Jan 2009Link

In reply to Doug Block's post on Sat 24 Jan 2009 :

Thanks a bunch Doug, I hope I didn't offend the D word...I'm still new and not used to these postings. I apologize for the irrational decisions.


Doug Block
Sat 24 Jan 2009Link

No offense and no worries. It's certainly not the first time this has happened.


James Longley
Sat 24 Jan 2009Link

It's true, Michael.
Why, I posted a copy of your film treatment just last week and had to ask Doug to take it down.


Mike Shum
Mon 26 Jan 2009Link

In reply to James Longley's post on Sun 25 Jan 2009 :

Haha I'm glad we're all aware of what we post whether it be our work or not.


Jason Osder
Sat 21 Feb 2009Link

Does the D-Word have one of those mini-apps that lets you size and crop the photo that gets used as your thumbnail? I thought I did this before, but went to do it on a new photo and could not find it.


James Longley
Sat 21 Feb 2009Link

I would also like to be able to do that. This thumbnail photo doesn't show my halo.


Erica Ginsberg
Tue 3 Mar 2009Link

Dumb question about the Reelisor topic. I notice that Ben and Doug are posting in it, but posting privileges don't seem to be extended to the rest of us. Or maybe you have to be a Reelisor member? It's not clear. Not that I have anything really to contribute to the topic. Just seems like it would be more used by D-Worders if we could actually post there since it appears no Reelisor members (other than the organizer) seem to be posting there. Maybe it's just been a soft rollout. Anyway, just wondering...


Ben Kempas
Wed 4 Mar 2009Link

Strange. It was set to allow postings from 19 January. I deleted that setting. Can you see a text box now?


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